Housing Disrepair Claim

Averix Solutions has a dedicated team of specialists ready to support you with your housing disrepair claims.

What Is a Housing Disrepair Claim?

A housing disrepair claim is a legal process through which tenants can seek compensation or repairs when their rented property has not been properly maintained by the landlord. Under UK law, landlords are responsible for ensuring that the property is safe, habitable, and free from issues such as damp, mould, structural damage, faulty heating, or plumbing.

If a landlord fails to carry out necessary repairs within a reasonable timeframe after being notified, the tenant may be entitled to make a claim. This can result in, Court-ordered repairs, Financial compensation for inconvenience or health impact, Reimbursement for damaged belongings

Eligibility for a Housing Disrepair Claim

You may be eligible to make a housing disrepair claim if:

You are a tenant living in a rented property (private, council, or housing association).
The property has disrepair issues such as damp, mould, leaks, structural damage, faulty heating, or unsafe electrics.
You have reported the issues to your landlord, and they have failed to carry out repairs within a reasonable timeframe.
The disrepair has affected your health, safety, or quality of life, or caused damage to your belongings.

AVERIX SOLUTIONS CLAIM HANDLING

At Averix Solutions, we make the housing disrepair claims process straightforward and stress-free. From the moment you get in touch, our expert team guides you through each step with clarity and care. We work alongside a panel of highly experienced solicitors working on a No Win, No Fee basis—meaning you won’t pay a penny unless your claim is successful. Whether you're dealing with damp, mould, leaks, or structural issues, we’re here to ensure your rights as a tenant are protected and that your landlord is held accountable.

Common Questions

What qualifies as a housing disrepair?

A housing disrepair refers to any damage or defect in your rented property that your landlord is legally responsible for repairing. This includes issues like damp, mould, leaks, faulty heating, broken windows, and unsafe electrics.

What evidence do I need to support my claim?

Photographs of the disrepair, medical records (if your health has been affected), written communication with your landlord, and any reports from surveyors or contractors can all strengthen your case.

Can I make a claim if I live in a council or housing association property?

Yes. If your landlord has failed to carry out necessary repairs despite being notified, you may be eligible to make a claim — especially if the disrepair has affected your health or wellbeing.

Is there a fee for claims?

No, we operate on a no win, no fee basis.

Do I need to inform my landlord before making a claim?

Absolutely. You must give your landlord reasonable notice of the issue and allow time for them to respond. If they fail to act, you may then proceed with a formal claim.

What compensation could I receive?

You may be entitled to compensation for:

Physical discomfort or health issues
Damage to personal belongings
Inconvenience caused by the disrepair
Any financial losses incurre

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